Less likely causes are a problem with the wiring or the main electronic control board.
Kenmore door lock stuck.
There is a tab on the bottom of the door lock assembly that you can pull until it clicks to manually unlock the washer door.
To access this tab unplug the washer and remove the bottom front service panel as shown in the first image below.
I started the self cleaning last night and cancelled it hit clear short of the 4 hours.
The kenmore front loading automatic washer automatically locks when a wash cycle is currently in progress and prevents accidental opening of the washer s door until the cycle is finished.
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The door will still not open.
If the door of a front load washer either won t lock shut or won t open it s likely that the door lock assembly is on the fritz.
Usually we can get the door lock to go back to its home position by doing a series of steps.
Thank you for your question on the door hook stuck in the open position not allowing the oven door to close.
Newer models unlock automatically upon the cleaning cycle s end.
If the washer door won t unlock the problem might be the main control board.
Some kenmore models also beep to tell you that you have successfully disengaged the lock.
Manually unlocking the washer is necessary if you need to cancel the cycle remove clothing or add clothing to the wash after you start the washing cycle.
Normally the problem is with the lock mechanism.
This is not common.
I have a 12 year old white kenmore built in electric stove.
The washer control may not unlock the door if the water level pressure switch indicates the washer is still full of water.
You may need to press the button for up to 30 seconds for the unlock to happen.
Unplug the machine for 5 minutes to let it reset and then plug it back in and give it a try.
I have turned off the breaker for over 5 minutes and the door locked is still on the screen and the door is locked.
Open the oven door and locate the door light button that the oven door pushes against.
Holding the lock button down often helps with a partially closed door or one that otherwise appears stuck.